To create new accounts in Moodle:

  1. In Site Administration, click Users.
  2. Click Upload users.
  3. Upload or drag and drop your .csv file. (You can download and use the example .csv file for reference.)
  4. If you use the example file:
    • Enter all necessary user information.
    • Do not change anything in the first row — Moodle requires it to stay exactly as shown.
    • Save your updated file once you're finished.
  5. Click Upload users to complete the process.

Important:

When creating multiple accounts with a business or private email domain (e.g., not Gmail, Yahoo, AOL, MSN), emails from Moodle may be blocked.

If users do not receive expected emails, they should ask their IT department to allow emails from support@iuoentf.training.